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Getting an EV charger in your complex

Live in a sectional title complex or estate? We help you get the trustees on board, install a charger in your bay and keep the billing fair.

How to ask your trustees for a charger

Start by talking to your managing agent or a trustee. Ask whether the scheme already has an EV charging policy, and whether your bay is part of your section, an exclusive use area or common property. That decides what kind of approval you need.

Next, book a site assessment. We look at your bay, the cable route, the DB board you’d be connected to and the building’s spare capacity. From that we put together an approval pack: a short proposal, a cable-route sketch, the charger’s specifications and a proposed billing method.

Send the pack to your trustees. If you’d like them to understand the bigger picture, point them to our page for body corporates and HOAs, which explains the approval process from their side. This is general information, not legal advice.

Fair metering and billing

The most common objection from neighbours is cost. If your charger runs off common property, the body corporate’s electricity bill goes up. We solve that with a sub-meter on each charger, or by connecting to your own meter where the wiring allows, so you pay only for what you use.

After approval

Once you have written consent, our registered electricians handle the installation, test the circuit and issue a Certificate of Compliance. Most residents choose a 7 kW wallbox from our home AC chargers. Ready to start? Request a quote and tell us it’s for a complex.

Why it works

What you get with apartments & complexes from StrataCharge

  • An approval pack for your trustees

    We prepare a clear proposal covering the charger, the cable route, the load on the building and how the electricity will be paid for.

  • You pay for your own electricity

    Each charger can be sub-metered or connected to your own supply, so neighbours aren't paying for your charging.

  • Protects the building's supply

    We check the complex's spare capacity and can add load management, so more residents can charge later without overloading the supply.

  • Certified and documented

    Every new circuit is tested and certified with a Certificate of Compliance, which trustees and managing agents will ask for.

Why it works

A proposal your trustees can actually say yes to

Trustees worry about three things: safety, cost to the body corporate and fairness to other owners. Our approval pack answers all three in plain language, with drawings and a load check, so your request is easier to approve.

Resident showing a StrataCharge approval pack to a trustee in a complex parking area

Ways to charge

Three ways to charge in a complex

The right route depends on where you park and how the building is wired.

Our process

How it works

One team from first enquiry to a working, certified charger. You always know what happens next.

  1. 1

    Enquiry

    Tell us about your property, your vehicles and what you want to achieve. Photos of your DB board help.

  2. 2

    Site assessment

    We check your supply, available load, cable route and mounting position, on site or from photos.

  3. 3

    Quote

    A written, itemised quote: charger, installation, any upgrades and the CoC. No surprises later.

  4. 4

    Installation

    Registered electricians install a dedicated, protected circuit and mount the charger neatly.

  5. 5

    Commissioning & handover

    We configure the charger, test it with you, hand over the CoC and show you how to use it.

Chargers

Chargers we recommend

All chargers

Who it's for

Industries we install for

  • Body corporates & HOAs

    Load assessments, metering, billing and approval support for sectional title schemes, estates and HOAs.

  • Property developers

    Supply planning, EV-ready cabling and charger installation for new residential and mixed-use developments.

Services

Services involved

  • Site assessment

    An on-site or photo-based check of your supply, DB board and cable route that turns a rough estimate into a fixed quote.

  • Installation

    Safe, compliant installation of home, commercial and DC chargers by registered electricians, with a CoC issued for the new work.

  • Setup & commissioning

    Configuration and testing of your charger's network, app, OCPP platform, access control and load management, finished with a live charging test.

FAQ

Frequently asked questions

Still unsure? Speak with StrataCharge by phone, WhatsApp or email.

Do I need permission from the trustees to install a charger?

In most schemes, yes. The prescribed conduct rules require trustees' written consent for changes to the outside appearance of a section or exclusive use area, and work on common property needs a body corporate resolution. Your scheme may also have its own rules, so check with your managing agent.

Who pays for the electricity I use?

You should. We can connect the charger to your unit's own meter where the wiring allows, or fit a sub-meter so the body corporate can recover the cost from you. How that's billed is decided by the body corporate.

Can the trustees say no?

Trustees and owners make that decision under the scheme's rules and the law. A clear proposal that covers safety, load and billing gives you the best chance. If there's a dispute, the Community Schemes Ombud Service (CSOS) handles scheme disputes.

My bay is far from my unit's DB board. Is that a problem?

Not necessarily. Long cable runs cost more, and sometimes it's simpler to supply the charger from a common-property board with a sub-meter. The site assessment tells you which option makes sense.

I rent my apartment. Can I still get a charger?

Yes, but you'll need the owner's agreement as well as the trustees' consent. We can prepare the pack for both.

How long does the approval process take?

It depends on your scheme. Trustee consent can be quick, but if a resolution of owners is needed it may have to wait for a meeting or a notice period. We'll give you the paperwork early so it doesn't hold you up.

Talk to StrataCharge

Get a clear, itemised quote

Tell us about your site and the vehicles you need to charge. We reply to messages within one business day.